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Can you fax me a breakdown?
Can you mail me a catalog?
Can I fax in my order, or do I have to call it in?
What is your warranty?
Can you drop ship to my customer?
What are your hours of operation?
What is your cut off time for shipping?
Do you have a minimum order?
As an end-user of a Rightline attachment, can I buy parts directly from Rightline?
Does Rightline repair existing attachments?
Does Rightline sell refurbished or remanufactured attachments?
How do I calculate net capacity on my lift truck?
How do I order service and parts literature?
What are the hydraulic requirements for Rightline attachments?
Where do Rightline products ship from?
Does Rightline rent attachments?


Can you fax me a breakdown?
We can always fax you a breakdown. However, most breakdown information is provided online in the PRODUCTS and PARTS sections of the web site.

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Can you mail me a catalog?
Yes, we can. Either call or email us your address and we will mail to you.

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Can I fax in my order, or do I have to call it in?
There are three ways to place an order. You can call it in, fax it, or email us your order. You will find all of our contact information on our CONTACT US page.

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What is your warranty?
Our warranty covers one year parts and labor.

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Can you drop ship to my customer?
Yes, we can.

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What are your hours of operation?
Monday through Friday
5AM to 4PM, Pacific Standard
6AM to 5PM, Mountain Standard
7AM to 6PM, Central Standard
8AM to 7PM, Eastern Standard

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What is your cut off time for shipping?
2PM Pacific Standard for next day air
3PM Pacific Standard for ground orders

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Do you have a minimum order?
No. We do not have a minimum order.

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As an end-user of a Rightline attachment, can I buy parts directly from Rightline?
Rightline only sells parts through authorized OEM dealers. We cannot sell to end users or independent repair dealers. Please refer to our DEALERS section.

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Does Rightline repair existing attachments?
Yes, we do. For assistance, call toll free 1-800-547-6300.

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Does Rightline sell refurbished or remanufactured attachments?
No, we do not. We occasionally sell our demo models. Call 1-800-547-6300 for availability.

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How do I calculate net capacity on my lift truck?
Use our CAPACITY CALCULATOR. Also, if given clamp specifications, truck manufacturers are able help to accurately determine your new net capacity.

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How do I order service and parts literature?
You may download service and parts literature from our PARTS section.

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What are the hydraulic requirements for Rightline attachments?
Hydraulic requirements are detailed in the model listings for each attachment. For specifications, see the PRODUCTS section of this site.

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Where do Rightline products ship from?
All our products ship from our headquarters in Rainier, Oregon.

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Does Rightline rent attachments?
No, we do not.

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